Ugg Support Center

Shipping Overview

  • Charges
    • Our shipping charges are based on the method of service and the location.
    • Click here for shipment fees.
    • Shipping fees charged when the order is placed are non-refundable.
  • No Signature Required for Delivery
    • We do recommend that you have someone available to accept the package.
  • Delivery time frame
    • While we make every attempt to process orders on the day they are placed, only orders placed prior to 1:00 PM PT with next business day shipping will be eligible to ship out the same day, providing the order information is verifiable and payment is approved.
    • Orders ship and deliver Monday through Friday
    • We do NOT ship or deliver on Saturday and Sundays. 
  • Warehouse location
    • Our warehouse is based in California
  • Shipment Packages
    • We will do our best to make sure that you receive the fewest shipments possible, and will try to send the order in one package.
    • Charges are made when each item ships from the warehouse.
    • We do not require signatures for most deliveries.