What if my requested exchange item is not in stock?

Exchange requests are subject to product availability at the time your return is created. In the event the product you requested is no longer available, a refund or credit* will be issued.

*Credits provided will go back to the original form of payment for any online purchase. A site credit will be provided for use on our site for any items not purchased directly from www.ugg.com.


To start your return/exchange process, please click on the following link:


To view our return policy, click here.