Exchange requests are subject to product availability at the time your return is created. In the event the product you requested is no longer available, a refund or credit* will be issued.
*Credits provided will go back to the original form of payment for any online purchase. A site credit will be provided for use on our site for any items not purchased directly from www.ugg.com.
To start your return/exchange process, please click on the following link:
To view our return policy, click here.