Ugg Support Center

Gallery

SEE FOR YOURSELF

Authentic UGG products will never arrive at your doorstep in a bag. The only time you'll find an UGG shopping bag is at one of our own UGG stores.

The height of the upper boot shaft is too tall. The heel label font is enlarged and styling of letters are incorrect. Interior lining is synthetic and not visible from the top of the side opening of boot.

Many counterfeits come in a poor-quality box, some in hinged "briefcase" style with a handle. The box, label size, and art also differ from authentic labels.

Note the multiple, mismatched colors on the heel label, suede heel counter, and binding. Stitching is sloppy.

Lining of grey boot is synthetic, stitched to cow or pig suede. Lining of sand colored boot is triple lined with partial sheepskin/partial synthetic and foam inbetween lining and outer layer.

Counterfeit outsoles are stiff and difficult to flex or bend (not to mention walk in).

Hang tags are not used on Classic products. Displayed are some of the commonly used counterfeit hang tags.

Note heel label font is enlarged and styling of letters in incorrect. Binding attaching upper & outsole is of poor quality material and stitched in a sloppy manner.

Locate the security label behind the size/materials label on the left boot or shoe. If you turn the label you will see a #D effect with the UGG logo "rolling" over the sun logos. The security sticker on the shoebox contains the same feature. NOTE: "foil" strip with the sun logos changing from black to white is still a feature on this label.

Stitching is sloppy and sewn with poor quality materials. Fraying and separating seams is common.

Locate the security label behind the size/materials label on the left boot or shoe. Turn the label 90 degrees, the sun logos will change from black to white on the "foil" strip. The security sticker on the shoebox contains the same feature. For some infant and toddler shoes, the reflective security stick is adhered to the insert card included with the boot or shoes.

Counterfeit lining is synthetic, glued, or sewn to cow or pig suede or other synthetic material.

Forefoot, or "vamp" if counterfeit boot is sloped to the toe. This does not provide comfortable space for the foot.