The sheepskin is discoloring/discolored. Is this covered under warranty?

No, discoloration is not covered under our warranty. The UGG® warranty applies to footwear less than one year old from date of purchase and applies to defective materials and workmanship.

Not covered by warranty

  • Item(s) over 1 year old from date of purchase
  • Normal wear and tear
  • Accidental damage
  • Water damage

Water exposure is not covered

  • Sheepskin is a delicate material and is not intended to get wet.
  • Products showing evidence of exposure to water are not covered under warranty.

For complete warranty details, please click here.