Ugg Support Center

What happens if my warranty return is not accepted?

What happens if my warranty return is not accepted?

If your product is not covered under our warranty, the original item(s) will be returned to you. If the package is unable to be delivered and returned to our returns department, it will be destroyed after 30 days.

Unaccepted Warranty Return Process

  • Item(s) that are not accepted under our warranty policy will be sent back in the condition received with a letter explaining the reason the return was not accepted.

Please view our full Warranty Policy here.